Refund and Returns Policy

Conditions for Return (All Product Categories):

Beauty Products:
1. The seal must remain unopened.
2. The product should remain unused.
3. Intimate customer care within 48 hours of receipt.

Additional Instructions for Beauty Products:
Please note: We do not guarantee the usage of the product for the purposes you may have purchased it for. It is highly advisable to consult your skin specialist/dermatologist or any competent medical expert about the suitability of the said product on your skin/hair before use.

We do not assume any responsibility for adverse medical conditions if the product is used without verifying with your medical expert. Any claim regarding reactions or damage due to the usage of any product should be directly made to the respective manufacturing company.

We are not responsible for examining or evaluating, and we do not warranty the offerings of any of these products. Rimmon Creative Solutions does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. It is essential to carefully review their statements, ingredients, and other conditions of use.

Gym Products:
– Returns accepted within 7 days.
– Products must be returned undamaged.
– All tags and accessories must accompany the return.

Wearables:
– Return within 48 hours.
– Products should remain unused.
– Must be in a new and resalable condition.
– All attached tags are required.

Gym Supplements:
– Products should not be opened.
– Must remain unused.
– Seal integrity must be maintained.
– Intimate us within 48 hours.

Kitchen and Home Accessories:
– Initiate return within 48 hours.
– Products should remain unused.
– All original tags must accompany the return.

Product Opening Video Requirement:
For all product categories, after receiving the product, the customer must provide an opening video within 48 hours of delivery. This video will serve as documentation for any potential damage or defects in the received product. Failure to provide this video may affect the eligibility for returns or exchanges.

Return Request Period (All Product Categories):
– 48 hours from the date of delivery.

Important Note:
As a retail entity procuring goods from wholesalers and manufacturers, we operate on slim profit margins to provide you with competitive pricing.

Refund Eligibility:
Refunds will be processed for eligible returns based on the criteria mentioned for each product category.

Return Shipping:
The cost of return shipping will be the responsibility of the customer, except in cases where the return is a result of an error on our part (e.g., damaged or incorrect item sent).

Refund Process:
Upon receiving and inspecting your return, we will promptly notify you of the approval or rejection of your refund. If approved, the refund will be processed and applied to the original method of payment within 7 days.

Feel free to adjust the placement or wording as per your preferences!